Job Online Specialist @ Brico Depot

Requirements:

• Attention to detail and strong analytical skills;
• English language - advanced skills (good speaking and writing skills);
• Ability to work independetly and to meet deadline;
• Previous experience in e-commerce/ digital dept. or retail company is considered a plus;

Main Responsibilities:

• Document and maintain product's database and services for the website, conducting own research from internal data management assets or supplier's product sheets/ website, online catalogues, etc. , ensuring correct and complete information is displayed for our customers;
• Co-operate with internal departments and suppliers to gather all necessary information and feedback for website product enrichment;
• Operate updates for product descriptions, titles, images, etc. according with SEO recommendations after proper training;
• Testing activities performed on our websites for new functionalities implementations, offer feedback to development team and follow-up with them to enable our customers a smooth online journey;
• Monitor ecommerce flows (customer & store operations) for proper and complete online order processing; whenever needed, assist customers and our stores (phone, email) in finding solutions for any issue they may have, complying, in the same time, with legal requirements and our internal procedures.