Are you passionate about cutting-edge networking technologies and ready to make an impact? Weโre searching for a Technical Support Specialist to deliver exceptional solutions for enterprise networking and wireless technologies๐.
B2B Contract
Hybrid role from Bucharest
Your Role:
Youโll take center stage in enabling seamless technology by providing technical and operational support across various solutions. Your responsibilities will include:
- ๐ Troubleshooting and resolving complex network and operational challenges.
- ๐ก Optimizing product performance and tailoring customer solutions.
- ๐ค Collaborating with engineering, QA, and customer teams to drive success.
- ๐ Contributing to knowledge base articles and delivering technical training.
- โ๏ธ Occasionally traveling to provide hands-on expertise and technical insights.
What You Bring:
- โ
A Bachelorโs degree in Computer, Electronics, or Electrical Engineering.
- โ
3+ years of experience in technical support for advanced networking and wireless solutions.
- โ
Expertise in authentication protocols, VoIP troubleshooting (SIP, SVP, H323), and process optimization.
- โ
Strong multitasking skills and the ability to communicate effectively with diverse stakeholders.
- โ
A willingness to work in shifts and tackle challenges head-on as well as training in the office
Preferred Superpowers:
- ๐ Enterprise Networking Expertise: Hands-on experience in planning, testing, implementing, and supporting wired and wireless technologies.
- ๐ Certifications: CCIE, CWNA, ACCP, ACMP, ACMX, ACDX, RHEL.
- ๐ก Advanced knowledge of wireless protocols (802. 11ax, Wi-Fi 6/7), RADIUS, PKI, and VPNs.
- ๐ ๏ธ Proficiency in Linux, SQL, APIs, troubleshooting tools (Wireshark, nmap), and more!
Why Join Us?
- ๐ผ Work with industry-leading technologies at the forefront of innovation.
- ๐ค Collaborate with top-tier professionals in a supportive and growth-focused environment.
- ๐ Expand your expertise with opportunities to lead, innovate, and excel.
- ๐ป Ready to take on this exciting challenge? Letโs connect and discuss how your skills align with this role!