Job Sales Support Specialist @ Connections

Location: Bucharest

Work mode: Hybrid

Contract type: Full Time

Department: Sales

A Sales Support Specialist is a professional who provides assistance and support to the sales team by responding to customer inquiries, processing orders, and maintaining sales-related databases. They play a crucial role in ensuring smooth sales operations and customer satisfaction.

Key responsibilities

• Maintain close communication with operational and recruitment departments, sharing the specific requirements of new clients and acting as a liaison between outdoor sales colleagues and operational colleagues;
• Check/update resource work orders;
• Customer order update checkups;
• Generating TimeSheets for resources;
• Verification of invoices, TimeSheets of the resources and invoice modification requests, TimeSheet - end/beginning of the month;
• Request for approval hours worked by resources - end/beginning of the month;
• Generation of additional reports/folders with Time Sheet /customer specific requirements - end/beginning of the month;
• Request to issue invoices for customers - end/beginning of the month;
• Sending Client invoices together with additional folders - end/beginning of the month;
• Newsletter change requests;
• Transmission of newsletter to the network of collaborators;
• Setting interviews with candidates for new open positions;
• Onboarding the resource generating ctr/order/ Time Sheet collaborator & specific requirements for the Clients onboarding process.

Technical requirements & experience

• Minimum of 2 years of previous experience in a back office position;
• Proficiency in PC software, including Excel, Word, PowerPoint, and Outlook;
• Advanced English language skills in reading, writing, and speaking;
• Excellent analytical, problem-solving, and organizational abilities;
• Proven ability to think and act independently;
• Strong negotiation skills;
• Commercial awareness and a keen understanding of market dynamics.

What We Offer

• Referral bonus for recommending future colleagues.
• Internal mobility opportunities to grow and explore new roles within the company.
• Learning & Development programs to support your continuous growth.
• Stability and dynamic projects that allow you to build a long-term career.
• Access to Bookster for a wide range of books and resources.
• Discounts and partnerships with services such as City Dent, ESX, Therme, and more.
• Additional vacation days to enjoy more time off.

How to Apply?

Interested in joining us? Drop us an email with your CV were excited to hear from you!