IT Technician - Florești
Our company is looking for a passionate and dedicated IT Technician to join our team in Florești. If you are a proactive person with strong technical skills and a positive attitude, this position could be a good fit for you.
Responsabilities:
- Provide Technical Support service for users to ensure business objectives.
- Perform IMAC (install, move, add, change) activities for Microsoft products.
- Preparing documentation for technical solution implemented.
- Perform on-site activities.
- Configuration and maintenance of printers, video projectors, display-wall systems.
- Approaches and solves requests arrived via the dedicated support channels.
- Build, assimilate, implement, audit and improve working procedures.
- Communicating with Customers via phone, email or Zoom/WebEx/Teams.
- Act as Internal IT support person.
- Management of hardware equipment under official maintenance of the vendor
- Give feedback to customers on incidents.
- Providing Level 1, Level 2 and Customer Liaison support as required.
- Retrieve all necessary information for further investigations.
Skills and Experience:
- Excellent knowledge of the main client operating systems (Windows10, Windows11) and of the main troubleshooting techniques
- Experience with ticketing systems.
- Good knowledge of Microsoft Office applications.
- MAC OS and Android concept knowledge.
- Previous experience in similar job is a plus.
- Ability to operate well in an international and multicultural environment.
- Innovative and entrepreneurial mindset.
- Well organized, able to set priorities.
- Dynamic and good communications skills.
- English language.
If you are passionate about technology and looking for a new professional challenge, apply now for the IT Technician position in Florești and join our team!