Join our dynamic Life Cycle Services team as a Customer & Sales Support Specialist! You will play a key role in supporting sales, handling offers and orders, providing customer support, and ensuring smooth backoffice operations. If you are service-minded, results-oriented, and thrive in a multinational B2B environment, we want to meet you!
Ideal candidate
- University degree (Economics, Marketing, Commerce, or similar) or equivalent work experience.
- Several years in customer support, inside sales, or marketing in a B2B multinational environment. Experience in a technical industry is a plus.
- Proficient in MS Office (Word, Excel, Outlook, PowerPoint), CRM (Salesforce, HubSpot, LinkedIn), and SAP-SD.
- English (minimum B2, both written and spoken) and Romanian (professional level).
- Strong communication, team collaboration, and organizational skills.
- Ability to handle sensitive data confidentially.
- Results-oriented, proactive, and able to work independently.
Key Responsibilities:
- Handle offers and orders in line with company policies and processes.
- Provide timely support to the team, customers, and subcontractors regarding projects, installations, and deliveries.
- Monitor accounts receivables and overdue payments.
- Prepare and follow up on offers, delivery notes, invoices, and service contracts.
- Maintain customer and device master data in SAP/CRM.
- Support sales campaigns, research prospects, and generate new leads.
- Manage incoming leads, qualify opportunities, and forward them to sales representatives.
- Organize and support team events, workshops, and business meetings.
- Oversee office administration, fleet management, and documentation.
Our Offering:
- A dynamic work environment with room for initiative
- Close cooperation with local and international teams
- An attractive compensation and benefits package, including a 13th salary
- A company laptop and an iPhone
- Flexible and hybrid work opportunities
- Private medical insurance
- Individual career development and continuous education through our Kardex Academy
Kardex Remstar is a Swiss European leader in the market of automated logistics systems storage and distribution with more than 1800 employees worldwide with an excellent brand image through the quality of our equipment and our customer service. Our facilities combine mechanical, automatic and computer technologies to ensure at the storage and inventory management solutions industries.
Kardex Systems Romania, founded in 2018, is located in Timisoara. We are a multinational company that is known for innovative intralogistics solutions and that offers exciting opportunities - in a climate where success-oriented work and self-reliance are fun! We are taking very good care of our people and we invest in personal & professional development!
Kardex
