We are currently seeking an IT Technician to join our team in Bucharest. As an IT Technician, you will play a crucial role in providing excellent end-user support to our multinational and enterprise customers.
Location: Bucharest (fully onsite)
You will:
- Install, configure, and maintain hardware and software systems
- Troubleshoot and resolve hardware, software, and network issues
- Perform installations, reinstallations, maintenance, and repairs on users' equipment
- Provide technical support to end-users
- Perform regular maintenance and updates to ensure system security and reliability
- Interact with customer to ensure customer satisfaction following established procedures
- Create and maintain documentation for IT processes and procedures
Your skills/competences will include:
- Proven experience of 2-3 years as an IT Technician or similar role
- Strong knowledge of hardware, software, and network troubleshooting
- Proficient in Windows and Mac operating systems
- Experience in support to users of desktops, laptops, printers, scanners and LAN – routers, switches and access point, VPN equipment
- Experience on coordination with various internal teams to fix issues with End User device & LAN equipment
- Knowledge on supporting and troubleshooting collaboration tool issues like Lync, etc
- Familiarity with ticketing system
- Good analytical and communications skills
- Good English, native Romanian
Benefits:
- A secure job in an exponentially growing international company
- Taking responsibility of exciting projects with diverse challenges
- Wonderful team spirit and a great working atmosphere in a friendly team
- Direct and open communication
- Very good opportunities for professional and personal further development thanks to our human resources development programme
- Mentor programme for an easy start for new employees
- Room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decisions making processes
If you are interested in the role, apply with your cv in English and join our team in Bucharest!