Purpose of the job:
Responsible for installing, configuring, and handling solutions based on VMware cloud infrastructure.
Responsibilities:
- Maintain the environment at an operative state.
- Contribute to continuous improvements in the organization.
- Provide the technical support handling of internal and external customers.
- Investigate complex issues and provide with root cause analysis.
- Document, plan and implement change request.
- Install and configure Cloud products in test and production environments.
- Build and provide work instruction for first level support team.
- Administrate applications related to hosting and virtualization.
- Investigate and find solutions together with the 3rd party vendor teams.
- Maintain the Service Delivery level in the agreed SLAs
- Customize and add new features for applications handled.
Operational and administrative responsibilities:
- Fulfill activities regarding the implementation and functioning of SMI in the organization;
- Respect the requirements of the SMI documentation: the Manual of Quality and Environment Integrated Management, system procedures, work procedures, specific environment procedures;
- Is responsible, materially and disciplinary for the accuracy and compliance with the law for all signed or prepared reports/documents;
- Is responsible for knowing and respecting the Internal Regulation, internal procedures and operational instructions;
- Respect the rules for work safety and security
Requirements:
- Bachelor’s degree in Computer Science, Polytechnic, Telecommunication, Electronic Engineering, Mathematics or a related discipline;
- At least 3 years’ experience in Cloud and XaaS (“X” as a Service)
- At least 2 years’ experience in configuration troubleshooting operating systems (Microsoft Windows Server, Linux);
- Experience in configuration and installation, troubleshooting Microsoft Office, Windows, Application hosting
- Good knowledge about virtualization technologies: cPanel, VMware suite
- Knowledge of Data Center systems and Infrastructure
- Knowledge about hardware technologies for servers: SAS, RAID, iSCSI, Clustering, NLB
- Knowledge of Back-up /Data Restoration.
- Good command of the English language (speaking and writing);
Skills, abilities:
- Strong analytical skills and problem solving;
- Organizational skills, time management;
- Extraordinary sense of responsibility;
- Ability to monitor and/or maintain quality control standards;
- Customer oriented approach;
- Good communication and interpersonal skills;
- Ability to work on several simultaneous projects and to adapt to a fast evolving environment;
- Integrity, respect and loyalty;
- Real team player;
Reporting Structure:
- First Line Supervisor: Network Development Manager
- Second Line Supervisor: Technical Director (CTO)
- Third Line Supervisor: TTI Technology Director
Benefits
- Hybrid working program, Bucharest area
- Great team, nice workplace
- Salary: 1–700 – 2. 000 EURO net/month (according to seniority level)
- Paid extra hours
- Bonus plan accorfing to performance
- Meal Tickets 30 RON/day
- Medical Subscription – Medicover
- Days of holiday /year according to overall seniority (between 23 – 30 days)
- Mobile Phone Service Bills
- Mobile phone, Laptop
Interested?