Job IT Support Analyst
Oferta de angajare in cadrul companiei Ceprocs pe pozitia IT Support Analyst. Aplica in 30 de secunde la acest loc de munca in Sibiu, fara inregistrare si fa saltul pe care ti-l doresti in cariera. Nu mai astepta!
Publicat pe 29 ianuarie
Anunturi active Ceprocs
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What will your job be about:
- Act as a single point of contact for internal and external clients for phone calls, emails and walk-ups regarding IT issues and queries.
- Resolve problems in a timely manner with minimal assistance for all cases assigned.
- Basic user Account Management in Active Directory.
- Understand and follow company and departmental guidelines and policies for customer interaction.
- End security and firewalls maintenance and security.
What we are looking for:
- Bachelor's Degree.
- 2 years’ experience in a customer-facing technical support role or equivalent.
- B2 English language level is mandatory.
- Basic troubleshooting of Unified Communications solutions (Skype for Business, WebEx, Lync, etc.).
- Basic knowledge of Cloud Storage Services (Dropbox, Office 365), Backup and Restore Solutions.
- Analytical, proactive, creative problem solver.
- Ability to prioritize assignments.
What do we offer?
- A fresh and enthusiastic team taking on individual responsibilities.
- Flexible working hours.
- Learning opportunities, adapted to your needs and supporting your growth.
- An attractive salary package: performance-based bonus, sports activities, meal tickets, health insurance.
- Various workshops and team-buildings.
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