Job Customer Care with English @ Prohuman

A major international BPO company is opening its first office in Iași and hiring a new team. If you speak English well and want a stable job with paid training and a clear schedule, this could be a great fit. ︉︀︉️︅︃︁︇​︂︆︄︃​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎

Who They’re Looking For:

• English speakers (B2–C1 level);
• People who communicate well and stay calm under pressure;
• No experience required, but 1+ year in customer service is a plus.

What the Job Involves: You’ll talk to customers from English-speaking countries, mostly via inbound calls. You’ll help them solve problems, answer questions, and log everything in the system.

Tasks Include:

• Handling incoming calls (90%) and occasional outbound follow-ups;
• Offering clear, friendly support and escalating issues when needed;
• Using CRM tools to document each interaction.

What You Get:

• Paid training (7 weeks, in small start groups);
• International work environment;
• Rotating shifts between 10: 00 and 22: 00;
• Saturday shifts (11: 00–19: 00) depending on workload.