Job Account Director @ Kubis Interactive

We’re hiring: Account Director – Digital Ecosystems

Kubis is looking for an Account Director to co-lead one of the agency’s most complex client and its digital ecosystem together with the Group Account Director. The role requires strong experience in web platforms, UI/UX projects, CRM programs, and always-on content operations.

You’ll be responsible for operational clarity, delivery excellence, and client partnership across multiple digital workstreams, from platform governance to CRM journeys and subscription-style mechanics.

What you’ll do

• Lead day-to-day client partnership and digital operations in close alignment with the Group Account Director.
• Oversee delivery across web platform updates, UX/UI initiatives, CRM workflows, and content management.
• Ensure quality, timelines, and coordination across teams.
• Navigate multi-layered approvals and corporate processes with structure and precision.
• Drive continuous improvement across user journeys, platform experience, and digital performance.
• Mentor and guide the account team to maintain high standards and operational discipline.
• Anticipate risks early and keep workflows moving without delays or rework.

What you bring

• 6–8+ years in digital account management or integrated agency leadership.
• Solid experience with CMS platforms, UX flows, platform governance, and digital product workflows.
• Strong understanding of CRM, automation journeys, retention mechanics, and data-driven content operations.
• Ability to manage high-volume, high-complexity digital environments.
• Excellent communication, leadership, and problem-solving skills.
• A proactive, structured, no-drama mindset focused on clarity and delivery.

Why Kubis

• You’ll co-lead a flagship digital ecosystem with real business impact.
• Work alongside a multidisciplinary team.
• Competitive compensation, hybrid setup, and long-term stability.