Job Customer Service Agent @ Key Talents

Customer Service Agent (Romanian Speaker)

Role

As a Customer Service Agent, you will play a crucial role in customers’ journey, interacting on a daily basis to guide customers through our processes and products using multiple communication channels.

Responsibilities

• You are going to be the “face” through every customer’s eyes by handling every single communication according to our values
• You will collaborate closely with several departments and teams across the Organization working for a common goal to ensure excellent customer service
• Being part of a dynamic team, working with more than 100 skilled Customer Service Professionals, will give you the opportunity to share experience with, broaden your knowledge and unleash your potential

Requirements

• Experience and credentials are important, however we care more about character, passion, and work ethic
• A sense of humor helps a lot too
• Your empathy, active listening skills, and a ‘’can do’’attitude will allow you to blend smoothly into the team
• Ability to work in shifts
• Fluency in Romanian
• Good command of English
• Relevant working experience are essential, while knowledge of the Gaming industry would be a plus.

Apply today

If you meet the minimum requirements and are interested in applying for this position, please send your details.