We are searching for tech-savvy enthusiasts with Advanced French language knowledge!
If you enjoy using computers and find satisfaction in helping others find the ideal solution, YOU are our future colleague!
Responsabilitati
- Provide accurate and optimal IT solutions via telephone, e-mails or chat;
- After an effective training period you will be able to troubleshoot different issues (office, windows, outlook, internet, specific applications, hardware);
- Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction;
- Follow-up the existing back-log;
- Comply with project s performance indicators;
- Communicate with other designated teams and escalate complex issues.
What we offer:
- Permanent contract
- Central building offices with an excellent view of the city, top facilities and equipment
- Competitive salary
- Performance bonus
- Meal tickets and gift vouchers
- Training opportunities
- Regina Maria medical package
- Copayment 7Card
- Extra vacation days
- Fruits on the house
- Expense account for holidays Publi24_1656417913