Job Insurance Policy Management Officer @ Expand Concept

Insurance Policy Management Officer- Implementation

Job Description

We are searching for our client, leader company in Insurance & Financial Services, with multiple locations around the globe:

Based in Bucharest (office and remote) the role refers to:

The Insurance Policy Implementation Officer is responsible for the issuance of policy documents and the maintenance of the policy system for the relevant trade credit insurance products.

The job holder:

1. is a specialist in questions regarding technical contract/policy design and documentation of special agreements in trade credit insurance contracts,
2. monitors contracts in progress,
3. processes and decides on contract amendments that are not relevant to premiums,
4. processes turnover declarations (including chasing and consistency checks).

Main Tasks

• Response to queries in a timely and efficient manner to promote a customer-oriented culture
• Prepare recurring and ad-hoc reports as per agreed timeline, to facilitate end markets’ review and analysis
• Ensure KPI figures are met as per agreed SLAs
• Offer support to new team members and share knowledge and best practices
• Maintains Policy Admin Data

Typical Functional Skills / Experiences

• Bachelor degree in Finance/Accounting, Insurance or Business Administration,
• Knowledge of accounting processes,
• 1-3 years experience in Insurance, Banking, Finance, Accounting,
• Credit Insurance or General Insurance knowledge (including Products and Services offered),
• MS Office (Excel, Word),
• Fluent English level required (spoken and written).

Interpersonal skills

• High customer orientation
• Solution-oriented
• High resilience
• Conscientious, careful work
• Accuracy
• High quality standards
• High willingness to change
• Good perception
• Ability to work in a team

Job offer:

• Attractive salary
• Meal & Gift Tickets
• Performance bonus
• Training on-the-job and continuous learning
• Transportation Allowance
• 3 days of working from the office (Bucharest)/ 2 days working from home
• Holiday Tickets
• Bookster
• Other benefits (all of them detailed at the interview)