Job Glover Specialist

Loc de munca (Bucuresti) la Glovo

Publicat pe 14 aprilie

Glovo is building the future of cities by enabling anyone to get any product from any store delivered in minutes. Our goal is to provide an on-demand delivery infrastructure for every city in the world, adapted to the local supply status.


Join us as a key member of Glovo's local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.

You will

  • Recruit, train and onboard the entire fleet of Glovers (couriers) in the new city
  • Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Glovers
  • Have a Data Sensitive approach, making sure that all the information is transferred to our database and reports
  • Be responsible for all documentation and contracts of Glovers in the city
  • Be there for the Glovers when they need support
  • Take care of procurement, ensuring that all Glovers receive the work kit and are ready to spread the Glovo brand
  • Ensure that all Glovers are properly trained and prepared to provide feedback to the Fleet Operations Manager
  • Manage scheduling, attendance and general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs
  • Communicate effectively with the local Operations Manager on customer support processes and operations
  • Improve processes on behalf of Glovers through projects (when necessary)

Requirements

  • Have previous experience in on-demand fleet management
  • Good communicator with ability and agility to solve problems
  • Being highly motivated to work for a fast-growing startup
  • Basic Excel and Data Interpretation Skills
  • Enjoy learning and adapting to new technologies
  • Have initiative, be proactive and autonomous - Glovo is also yours!
  • Have good energy and like what you do, even on bad days
  • University degree (Engineering, Administration or related areas)

Benefits

  • A seat on the rocket ship, an opportunity to work closely with all the
  • departments at Glovo
  • Scale with a rapidly growing startup, with tons of opportunity for growth
  • Work in an international, dynamic and passionate environment, and play a
  • role in transforming how we access our cities
  • Competitive salary based on experience and equity plan
  • Free Glovo credits
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