Job Customer Support Specialist Spanish

Loc de munca (Bucuresti) la Taxify

Publicat pe 10 aprilie

So Good They Can't Ignore You
Castiga cartea So Good They Can't Ignore You!

✨ Aplica la orice job pana pe 20 octombrie si poti castiga cartea So Good They Can't Ignore You, scrisa de autorul Cal Newport, prin tragere la sorti. ✌

Taxify is one of the fastest growing startups in the world with over 5M happy customers in 25 countries, from Europe to Mexico to Africa. We build a smartphone app to take safe and fast rides – all at the tap of a button. 

We are looking for an experienced Customer Support Specialist to join our Bucharest Team, who will make it easy and effortless for all Taxify users regardless of their country of location. 

You will:

  • Represent Taxify in any Spanish speaking market 
  • Support all Taxify users and help them get the most out of our app 
  • Create loyal fans by showing them we really care 
  • Contribute and share ideas to decrease the workload and improve the quality & speed of Taxify’s customer support 
  • Be a key player in building a support team in a challenging hypergrowth environment 

We really want you to:

  • Understand what outstanding customer support looks like and be ready to go the extra mile
  • Always be ready to put customers first, be passionate about helping others 
  • Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Taxify 
  • Be a hustler, not stopping after 20 obstacles a day 
  • Have excellent spoken and written Spanish & English, any other language is a plus 
  • Be passionate about new technology and ridesharing 

We offer:

  • Salary of 7 000 RON Gross 
  • Amazing experience working in one of the fastest growing start-ups in the world 
  • Unique opportunity to shape the transport industry across the world 
  • No corporate BS 
  • A super motivated and talented team to work with 
  • Flexible working hours 
  • Free Taxify credit! 

If that sounds like you - please apply now!

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