Job Junior Social Media Bee

Loc de munca (Cluj-Napoca) la SocialBee

Publicat pe 20 martie

Your Brain at Work
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This is an entry-level position. You bring your enthusiasm, hard work, and willingness to learn, and we’ll teach you all that’s needed.

The Mission of the Position

  • The mission of the Junior Social Media Bee – as we call them, is to grow our customer’s social media accounts.
  • They will implement SocialBee’s Concierge Services and propose improvements when possible.
  • They are responsible for offering our customers a great service when it comes to their social media profiles.
  • They deliver quick customer onboarding and relevant curated content, at a top quality, in line with social media best practices.

Competencies

  • Organization & planning – Your friends always rely on you to plan all the aspects of that trip you’re all looking forward to.
  • Attention to detal – Did you catch that?
  • Proactive – You’re proactive, and we can rely on you to tell us what we can improve, even without asking.
  • Communication – You’re assertive, communicate clearly and concisely, both in writing and while speaking.
  • Teamwork – You get along in a team, and the team loves you.
  • Multi-tasking – You will constantly get questions from your colleagues and the customers, so you need to be able to easily juggle all of them at the same time.
  • You are aligned with our values – Knowledge of magic tricks is considered a plus

Nice to have:

(we’ll teach you if you don’t know them)

  • Social Media Savvy – You know all the new social tools and techniques out there.
  • Audience research – You can point to the right audience for a customer, by doing audience research, segmentation, and targeting.
  • (Copy)writing – People can’t stop reading what you write, nodding all along.
  • Deep understanding of the main social platforms – Facebook, Twitter, LinkedIn, Instagram, Pinterest are not just for fun for you. You know them intimately and understand them.
  • Great at curating content – Regardless of the topic, you can find great content.
  • Visual intelligence – You know your way around visual editing tools and can quickly create enticing images to share on social media.

Required Outcomes

Customer Satisfaction

  • Ensure a 90% (or more) customer satisfaction
  • Maintain a timely, clear, and valuable communication with the customers

Grow the Accounts

  • Use SocialBee’s tools and processes to grow the customer’s accounts
  • Monitor and improve the grow criteria for each customer

Curate Content

  • Use SocialBee’s Tools & Processes to Curate Content
  • Include appropriate #hashtags when needed

Benefits of working at SocialBee

  • Grow together with the company
  • Flexible work schedule
  • Great team and working environment
  • International customers
  • Lots of support and learning opportunities
  • Pleasant surprises;

Company details

We’re a Fast Growing Startup from Cluj-Napoca, helping international customers to put their Social Media on Autopilot.


Compensation package: between 1200 and 1600 RON Net, based on your profile.


We will contact all applicants who we feel are a good fit for this position.

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