Company Description
MyTime is a fully integrated scheduling, payments, and automated marketing platform, specializing in large multi-location chains and franchises. Our mission critical software -- which includes in-store scheduling and online booking, client record management, email and SMS marketing, and a full point of sale for handling payments -- is used in every aspect of the customer journey. Our customers rely on their service businesses to remain competitive in the age of Amazon, and they need a next generation POS to help them achieve this growth. We aspire to be the “operating system” of their business.
We also made it easy to plug our online booking, payments and messaging capabilities into the places customers are found today, including Google Search, Facebook, Instagram, and the merchants’ own websites and mobile apps. Upon adopting MyTime, our customers see average revenue growth of up to 30% through improved operational efficiency, greater customer retention, and access to new customer acquisition channels.
Our product is used at over 14, 000 locations across the globe, ranging from single-location sole proprietors to multi-billion dollar Fortune 500 chains. As a completely cloud-based solution, MyTime is designed for quick and easy deployments. It’s lauded for its ease-of-use and short ramp-up time, having won numerous awards such as the Best Commerce Product of 2017 from the Local Search Association.
MyTime is backed by Upfront Ventures and Khosla Ventures and was founded by Ethan Anderson, a successful serial entrepreneur whose first startup, Redbeacon, won TechCrunch50 in 2009 and was acquired by The Home Depot.
Come help us realize our vision of becoming the world’s leading online scheduling and local commerce platform!
Job Description
This is a hybrid role combining the ownership of System Administration and DevOps. You will be responsible for ensuring our services and infrastructure are fast, stable, and scalable. You will also build out services and tooling that are not already attainable via open source software. Operational tasks such as infrastructure, build/release, and systems administration will also fall within your realm of responsibilities.
As our primary SysAdmin, you will lead the effort to build solutions to problems that provide high availability, routine security updates, and stability across our infrastructure. Wherever possible, you will seek out and drive cost reductions through service optimizations and demand-based auto scaling, while working in conjunction with IT, engineering, and business groups to understand the functionality, scalability, performance, security, and integration requirements.
From a DevOps perspective, you will be responsible for configuration management, and the build and release lifecycle.
The ideal candidate will need a strong software development background along with a solid understanding of systems, database architecture, and data integrity. We are looking for someone with a passion for programming and automation, but who can also think about business needs and how to improve the current state of our infrastructure and fulfill those needs.
System troubleshooting and problem solving across platform and application domains will be a part of the job, but we are primarily looking for someone who can proactively suggest architecture improvements to our engineering process and system design in general. If you have a passion for programming and automation, and actively look for opportunities to develop tools to streamline and simplify the development and delivery process, we would love to talk!
Key Responsibilities
Qualifications
Additional Information
MyTime provides a competitive salary and a transparent and exciting startup culture that is singularly focused on empowering people to make an impact in their jobs. This position is remote, but we would prefer applicants be in Romania or an adjacent country in order to facilitate collaboration with our developers there.