Job Customer Care Officer

Loc de munca (Cluj-Napoca) la CoinFlux

Publicat pe 29 decembrie

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Are you highly motivated?

Want to join a growing startup?

Are you hardworking and committed to the success of your team?

You love to help others and understand the paramount importance of customer service?


Then you're the right person!

What we offer

  • The opportunity to work full-time with the future of money
  • Meal tickets;
  • Gift vouchers for Easter and Christmas;
  • Extensive private medical services subscription;
  • Annual performance bonus (linked to individual and company goals);
  • Private pension plan.

About us

Founded in 2015 CoinFlux is the largest Bitcoin and Ether exchange service in Romania. We've exchanged over 350 mil RON worth of cryptocurrencies in over 65 thousand transactions with over 7900 customers.


Our focus is on providing an easy and inexpensive solution for everyone to interact with cryptocurrencies like bitcoin, ether, litecoin and others.


We're a startup, so we don't have time for endless meetings and debates, we buckle up and get the job done.

The job

  • Answer customers queries via live-chat, email and phone
  • Assist clients with account opening procedures
  • Promote company's products
  • Other client-related activities as required

The very best person should have following experience and skills:

  • University degree
  • Advanced PC skills
  • Fluent in English
  • Other foreign languages a plus
  • Autodidact
  • Excellent communication skills
  • Prior customer service experience
  • Able to learn new systems and processes quickly
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