Your Brain at Work
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With over 10,000 superstars across 48 different countries globally, it is hard not to be inspired every single day. At Finastra we celebrate in global knowledge sharing, diversity and an opportunity to make a difference for each other and for our customers.

We are on a journey. After bringing two global Fintech leaders together in June 2017, Finastra has truly recognized the opportunity and power we have, by combining our expertise, successes and passion together. Whether it is in a collaboration hub or innovating with colleagues across our global landscape, we are one team creating a network of talent and creativity in a stimulating environment, to do what we can to make a difference for our customers. 

Our people are leaders in their role and are always looking for new ways to help our customers grow, compete and optimize their business. From a graduate Software Engineer to an experienced Sales Executive – we are looking for personal leadership and people with the appetite to understand the markets and customers we serve. We drive innovation that challenges the status quo and feel proud of the positive differences that we make every day. We recognize talent and provide a work environment where leaders can drive results, develop and grow their careers.

Success is what you do, success is what we achieve, together.  

The future of Finance is open – combine your talents with Finastra opportunities to create an exciting career with us.

What will you contribute?

We have a position available for Sales Operations Associate who wants to join our Sales Operations team. As a Sales Operations Associate you will play an important role in ensuring the Regional Sales Analysts are able to focus their attention on the regional sales leadership. This role would suit an intelligent and analytical graduate looking to join a global organisation at the forefront of financial technology.

Responsibilities & Deliverables:

Your deliverables as a Sales Operations Associate will include, but are not limited to, the following:
  • Resolving issues raised by the sales organisation via the Sales Operations Support Services ticket queue.
  • Partake in weekly Executive Deal Desk meetings in an administrative function to ensure all points are captured, and the CRM system is updated accordingly with actions to be followed up on.
  • Work with business partners in the creation of quality reports and analysis based on their needs – e.g. focus opportunity reports from, and sales performance metrics in Microsoft Excel.
  • Gather requirements and suggest appropriate solutions
  • Contribute to continually improve business processes
  • Provide regional sales with ad-hoc and Pearl (pricing tool) training.
  • Assist in the documentation of CRM tool change requests – Business Requirements, Test Scripts, etc.
  • Assist in pre-production testing of CRM change requests.

Required Experience:

  • Degree from a top-tier university, ideally within an analytical or mathematical discipline
  • Excellent working knowledge of Microsoft Excel and PowerPoint
  • Understanding of the role CRM systems ( preferred) have within the sales organisation
  • The ideal candidate will have experience working within a sales or sales operations environment within a software organisation

Candidate Attributes: 

  • High level of focus and energy
  • Analytical mind set
  • Desire to learn new processes
  • Proactive self-starter, able to work unsupervised within agreed timeframes.
  • Excellent written and verbal communication skills.
  • Strong social skills, able to work effectively across diverse groups of people

The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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