Competencies 

  • BA or MA degrees in design, business, psychology, strategy, marketing or another relevant field 
  • Experience with ethnographic research (quant. and qual.), divergent exploration, conceptual development, and industrial design 
  • At least 4 years of professional experience 
  • Ideally experience in the start-up scene and/or with innovative tech firms, e.g., the founding of own start-up or Silicon Valley history 
  • Strong drive and motivation 
  • Experience of prototyping mobile application interfaces for smartphones/tablets (Apple, Android, Windows 10) 
  • Strong interpersonal skills, user modeling skills, digital product design, interaction design, and information architecture 
  • Possesses curiosity for the technical environment, UI, web and mobile applications 
  • Proven success working in and promoting a rapidly changing, collaborative, and iterative product development environment 
  • Fluent in English (verbal and written) 
  • French is highly appreciated.

Responsibilities

  • Identify and understand insights from customer research and market analysis 
  • Contribute to deep trend analysis and research of interesting exemplars in the marketplace 
  • Identify insights from customer research and market analysis 
  • Bring your research to life through personas, customer journeys, insight opportunity frameworks, system maps, user stories, sketches and scenarios that meet your customer profiles in a multi-device approach 
  • Challenge the client benefits and the business 
  • Build the Customer Journey and the personas 
  • Build efficient wireframes and mock-ups 
  • Prototype the digital product and define the functionalities 
  • Collaborative design and development 
  • Using divergent design thinking techniques for the conceptual development of products, connected services, and physical form-factors 
  • Converge innovative ideas to a set of digital and tangible products in partnership with solution architects, product owners, and engineering 
  • Communicate design ideas using techniques, including product concepts, wireframes, service models, customer journeys, industrial designs, story maps and/or infographics 
  • Iteratively design, test and refine intuitive and elegant products and services for web, mobile or other digital screens
  • Build a detailed Customer Journey and wireframes for an innovative and functional user experience.
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