Job Agent Call Center @ Sales Consulting

Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.

We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:

• AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
• OUTSOURCING (BPO/SSC/CC)
• IT & C (C++, C#, . NET, Java, Linux etc)
• FMCG (sales & purchasing positions; all levels)
• PHARMA (all levels)

Cerinte

• Studii medii absolvite (Diploma de bacalaureat)
• Capacitate de negociere, vanzare, comunicare eficienta
• Cautam candidati doritori de a invata, de a excela si de a se dezvolta continuu
• Orientare spre client, abilitati specifice lucrului cu clienti prin telefon

Responsabilitati

• Efectuarea apelurilor catre clientii companiei pentru reinoriri/ actualizari contracte
• Agentii vor negocia retentia clientilor in companie, vor veni cu oferte care sa se plieze pe cerintele clientului
• Este importanta orientarea catre client deoarece agentul trebuie sa convinga clientii sa ramana in cadrul companiei in cazul in care clientul doreste rezilierea contractului.

Alte informatii

• Se efectueaza un training de 2 saptamani pentru a pregatii angajatii, pentru a-i familiariza cu responsabilitatile rolului
• Program de lucru: 9: 00-18: 00
• Se lucreaza 80% remote, 20% birou
• Se asigura echipament necesar de munca