Job Technical Delivery Lead

Loc de munca (Cluj-Napoca) la UiPath

Publicat pe 17 august

What if you could shape the future of work and be part of the team that creates the digital workforce of tomorrow, using Robotic Process Automation?

Our Customer Success team advises and guides a wide variety of customers, ensuring they launch UiPath successfully, adopt it widely and are continually driving business value from UiPath.

The Technical Director is in charge of the technical teams (RPA Developers, RPA Architects, Infrastructure Engineers and Technical Support). The entire Customer Success team acts as a pool of technical support throughout the sales and post-​sales phases with customers.

Scope of Activities

  • Drive the RPA Developer Leads reporting into him;
  • Governing the growing technical capabilities of the team;
  • Governing the communication with Product and Development teams;
  • Guardian of best practices for the automation with our tool;
  • Ensuring the technical synchronization between the teams;
  • Having an overall picture of what is happening within the team and with customers;
  • Distribution of information within the team;

Job Profile Requirements

  • Bachelor’s degree in engineering or computer science with over 12 years of work experience;
  • 10+ years relevant work experience in a customer-​facing customer success, technical account management or strategic consulting organization. SaaS experience a benefit;
  • Solid technical background with hands on experience in digital technologies;
  • Experience in technical support, project management, people management;
  • Excellent verbal and written communication skills;
  • Strong analytical and problem-​solving skills;
  • Self-​motivated, proactive team player with innovative ideas to inspire the technical team’s success;
  • Strong communication and interpersonal skills. Proven experience building strong internal and external relationships;
  • Proven track record in a highly-​professional customer service in a dynamic, start-​up environment;
  • Diplomacy, tact, and poise under pressure when confronted with issues;

Benefits

We are offering the possibility to work from home or flexible working hours in a nice office plus free daily premium catering.

Competitive salary, a Stock Options Plan and the unique opportunity of working with us to develop state-​of-​the-​art robotics technology are just a few of the pluses.

We must have caught your attention if you’ve read so far, so we should talk.

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