Glovo is building the future of cities by enabling anyone to get any product from any store delivered in minutes. Our goal is to provide an on-​demand delivery infrastructure for every city in the world, adapted to the local supply status.

Join us as a key member of Glovo’s local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.

You will:

  • Recruit, train and onboard the entire fleet of Glovers (couriers) in the new city
  • Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Glovers
  • Have a Data Sensitive approach, making sure that all the information is transferred to our database and reports
  • Be responsible for all documentation and contracts of Glovers in the city
  • Be there for the Glovers when they need support
  • Take care of procurement, ensuring that all Glovers receive the work kit and are ready to spread the Glovo brand
  • Ensure that all Glovers are properly trained and prepared to provide feedback to the Fleet Operations Manager
  • Manage scheduling, attendance and general administration of Info-​Sessions while supporting daily operations through operational supervision and analysis of KPIs
  • Communicate effectively with the local Operations Manager on customer support processes and operations
  • Improve processes on behalf of Glovers through projects (when necessary)

Requirements:

  • Have previous experience in on-​demand fleet management
  • Good communicator with ability and agility to solve problems
  • Being highly motivated to work for a fast-​growing startup
  • Basic Excel and Data Interpretation Skills
  • Enjoy learning and adapting to new technologies
  • Have initiative, be proactive and autonomous — Glovo is also yours!
  • Have good energy and like what you do, even on bad days
  • University degree (Engineering, Administration or related areas)

Benefits:

  • A seat on the rocket ship, an opportunity to work closely with all the
  • departments at Glovo
  • Scale with a rapidly growing startup, with tons of opportunity for growth
  • Work in an international, dynamic and passionate environment, and play a
  • role in transforming how we access our cities
  • Competitive salary based on experience and equity plan
  • Free Glovo credits
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