DESCRIPTION

Do you want to do your part in making the world a better place?

Studyportals is the biggest educational search platform globally - and we are looking to expand our team! Our challenge is to build, adapt, and create the biggest education search platform, and our Client Success team needs support in supporting us in our mission. If you’re the kind of person who never says no to a new challenge, gets satisfaction from a job well done and celebrates every victory with an open heart, then you’re just what we’re looking for!

Your team: Client Success

The Client Success department of Studyportals is the team who is always in close contact with our clients, and responsible for understanding their marketing needs and offering relevant advice. Excellent communication with the client will be you and your team's number one priority!

Your main responsibilities:

  • Campaign implementation, monitoring and optimisation
  • Coordinating with the regional sales teams and ensuring that they are well-aligned with our Client Success team
  • Statistics reporting and results explanation to clients, as well as advising on how to improve the results of their campaigns
  • Developing sustainable relationships with the university representatives to better understand and fulfill their marketing needs for student recruitment
  • Day-to-day communication with the clients for campaign optimisation and handling their requests
  • Using CRM, Content Management System and other software to manage the daily workload

REQUIREMENTS

Mandatory:

  • You have a university degree, preferably in Business, Marketing or Communications (or any other relevant field)
  • Fluency in English is a must
  • You have basic understanding of online Marketing
  • You excel at prioritising and making the right time-critical choices when under pressure
  • You are keen on developing yourself both professionally and as an individual
  • Keeping others happy motivates you and it’s easy for you to be liked by others; communication, interpersonal and service skills are your second nature
  • Your core values match our own
  • You are detail-oriented with notable analytical and critical thinking skills; you will have to analyse running campaigns and recommend adjustments for more optimal results to clients
  • You are able to get in the shoes of prospective international students
  • You are a team player who is comfortable with an international environment, committed to both hard work and fun

Desired:

  • Work experience in a client-facing role such as sales/ account management is a plus
  • Experience in international education is a great asset

BENEFITS

  • Bonus scheme, meal tickets (15 RON) and a personal development budget
  • 25 holidays per year
  • Informal, entrepreneurial and flexible atmosphere, where thinking out-of-the-box is encouraged
  • The opportunity to develop personally and professionally
  • The opportunity to join an international company with 35+ nationalities
  • Private medical clinic subscription
  • Coffee, tea, and snacks on the house
  • Our office in downtown Bucharest, is a beautiful villa,10 mins from Piața Unirii metro station
  • Gym & games rooms in the office
  • Frequent memorable team events
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