We are looking for a Customer Support Specialist to assist our users with technical problems when using our services.
These responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities.
An efficient candidate in this role should be an excellent communicator who’s able to rapidly understand the user request and to reflect a high awareness level. You should also be familiar with help desk software.
Ultimately, you must keep our reputation as a company that offers excellent customer support during all user interactions which will occur.
Responsibilities
Requirements
Our Company
Established in 2012, PopCash proved to be a reliable source of online ads solution for both advertisers and publishers around the globe.
With an expanding and ambitious team, our goal is to offer the best experience in this industry along with top quality services and great customer support.
We like to be in permanent touch with our users and based on our motto: “Support makes the world go around”, they are experiencing a very active customer service support, ready to offer the assistance required and answer to all queries.