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As a SaaS company, our client subscribes to agile software development principles. Their product lifecycle process quickly adapts to meet the needs of their clients and their collaborative, cross-functional approach helps ensure they do that.

Committed to making their clients’ work easier and more successful, their software and services are used by over 2,400 public, private and pre-IPO customers to administer equity management plans and financial reporting processes.

What You’ll Do:

  • Responsible for managing the applications and infrastructure hosted in the cloud environments – IBM or Azure
  • Troubleshoot and resolve infrastructure issues pertaining to the hosted application. Responsible in ensuring proper security controls are in place.
  • Responsible for provisioning and de-provisioning customers; Ensure that 99.9% application SLA is met.
  • Support the deployment of new releases to the production environments. Responsible for regular backups of the environments and applications. Plan and conduct annual DR tests.
  • Collaborates effectively with various stakeholders within the company regarding cloud initiatives and activities to understand current business needs, anticipate and plan for future strategic direction.
  • Develop metrics for cloud infrastructure and software components. Establish dashboards for monitoring metrics and key performance indicators.
  • Participate in the SOC audits and ensure that all audit controls are adhered to.
  • Able and willing to provide on-call duty.

What You’ll Need:

  • Proficiency in cloud platforms such as Azure, AWS and IBM cloud/Softlayer.
  • Experience managing Single Tenant and Multi-Tenant SaaS applications is strongly preferred.
  • Proficiency with computer networks, network administration, network installation and protocols (DNS, Firewalls, Load balancers, Switches, wireless, VPNs, DHCP, SMTP, routing protocols, etc).
  • Hands-on knowledge in IT related fields including Microsoft applications administration, Microsoft .NET framework, SQL server, active directory, virtualization management, LAN and WAN technologies. Microsoft certifications preferred, but not required.
  • Strong scripting skills required.
  • Maintain complete and accurate documentation for all production environments.
  • Experience rolling out new technologies and creating early adopter programs.

Experience in the below are preferred, but not required

  • Containers
  • Log Management Tools (Splunk, Loggly etc.)
  • Configuration Management Tools (Chef, Puppet, Salt, etc.)
  • Penetration testing, Vulnerability scanning


  • Bachelor’s degree, Master’s degree or foreign equivalent degree in Computer Science, Computer Engineering, Computer Applications or closely-related discipline.
  • Ability to balance multi-task and multiple priorities while maintaining a high level of customer satisfaction.
  • Must be a team player willing to make every effort to make the team a success.
  • Strong and effective written, verbal and presentation skills with the ability to collaborate with team members at all levels of the organization.
  • Must have strong diagnostic and problem solving ability.
  • Strongly prefer startup experience working in a dynamic, fast paced work environment.
  • Fast learner, self-starter, proactive, positive, creative, and flexible.
  • Stays current with emerging technologies and industry best practices
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