Job Customer Support Specialist Romanian

Loc de munca (Bucuresti) la Taxify

Publicat pe 30 mai

So Good They Can't Ignore You
Castiga cartea So Good They Can't Ignore You!

✨ Aplica la orice job pana pe 20 octombrie si poti castiga cartea So Good They Can't Ignore You, scrisa de autorul Cal Newport, prin tragere la sorti. ✌

Taxify is one of the fastest growing startups in the world with over 10M happy customers in 25 countries, from Europe to Mexico to Africa.We build a smartphone app to take safe and fast rides – all at the tap of a button.

We are looking for an experienced Customer Support Specialist, who will make it easy and effortless for all Taxify users and drivers.

You will:

  • Represent Taxify in Romania
  • Support all Taxify users and help them get the most out of our app
  • Create loyal fans by showing them we really care
  • Contribute and share ideas to decrease the workload and improve the quality & speed of Taxify’s customer support
  • Be a key player in building a support team in a challenging hypergrowth environment

We really want you to:

  • Understand what outstanding customer support looks like and be ready to go the extra mile
  • Always be ready to put customers first, be passionate about helping others
  • Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Taxify
  • Be a hustler, not stopping after 20 obstacles a day
  • Have excellent spoken and written Romanian & English, any other language is a plus
  • Be passionate about new technology and ridesharing

We offer:

  • Salary of 6 440 RON Gross
  • Amazing experience working in one of the fastest growing start-​ups in the world
  • Unique opportunity to shape the transport industry across the world
  • No corporate BS
  • A super motivated and talented team to work with
  • Flexible working hours
  • Free Taxify credit!

If that sounds like you — please apply now!

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